Learner

You can exit a Doctum course by one of 3 methods.

Option 1: Click on the close window button.

• Mac: Upper left hand corner

Step 1: Login to Doctum with your username/password.

If you are a course editor, login to the Doctum build environment and go to MANAGE CONTENT > MEDIA to verify that the file in question is located in the media directory. If it is not, you may need to reupload an element and republish your course.

If you are a reviewer, use the comment feature within the preview environment to alert the content editor of any missing media elements.

If you are a learner assigned to a course, contact your local Doctum editor and alert them to the missing media elements.

If you feel your issue is related to a bug in Doctum, please use the feedback tab on the left to report the issue or contact us via the support page located here.

The most common cause for a course to run slowly is due to excessive file size of media elements within a course. These elements can include audio files, images, animations and videos. To best avoid the risk of a slow running course, please refer to the best practices document located here.

Doctum is capable of being run on your local LMS (Learning Management System). Additionally, some sample email script templates and Flash Actionscript files are available HERE to assist you.

In some cases, anonymous user activity is being recorded to help track usability and continue to make Doctum a better user experience. If you'd like more information regarding this topic, please view our Privacy Policy.

Don't panic. If your course isn't running correctly, try relaunching it to duplicate the error. If the error persists, use the feedback tab located at the left hand side of all screens to make a suggestion or report a bug. All feedback will be reviewed and addressed as soon as possible.

If you feel there is a more serious error or issue with the Doctum environment please contact us via the contact page located here. We check those messages often, usually responding within 1-2 business days.

On the dashboard screen, once you have signed in, under your name there will be the Select Project pulldown menu. If you click on the down arrow, a list of projects that you have access to will appear. Selecting a project will update the page to show content from the currently selected project.

Any actions such as "Build Course", etc will now be perfomed on that selected course.